Privacy Policy

This policy explains how Tensor Capital Inc DBA Wellkept Insurance collects, uses, shares, and protects information when you visit our website, request a quote, create an account, or communicate with us.

Business and contact details you provide (name, business name, email address, phone number, mailing address), information needed to quote and service coverage (operations, payroll or revenue ranges, prior insurance and claims history), account credentials handled by our authentication provider, documents you upload, and records of your communications with Tensor Capital Inc DBA Wellkept Insurance.

We also collect limited technical information automatically, such as pages viewed, referring page, and general device or browser information, to operate and improve the site.

To prepare quotes, submit applications to carriers, bind and service policies, issue certificates, respond to support requests, send account and policy notices, prevent fraud and misuse, meet legal and regulatory obligations, and — where you have opted in — send marketing email or text messages.

We share information with insurance carriers, wholesalers, and premium finance or payment providers as needed to quote, bind, and service coverage; with service providers that host our systems and deliver email or text messages on our behalf; and with regulators or other parties where required by law. We do not sell your personal information.

Text messaging originator opt-in data and consent are not shared with third parties or affiliates for marketing purposes.

Transactional messages about your quotes, policies, and account are part of the service. Marketing email includes an unsubscribe link in every message. Text messages are sent only if you opt in: message frequency varies and you will receive up to 4 messages per month, message and data rates may apply, and you can reply HELP for help or STOP to cancel at any time. Consent to receive text messages is not a condition of purchase.

We retain information for as long as needed to service coverage and to meet insurance recordkeeping and legal requirements. We use access controls, encryption in transit, and role-based permissions to protect information, though no system can be guaranteed secure.

You may review and update your contact details in the customer portal, opt out of marketing email or text messages at any time, and request access to or deletion of personal information subject to insurance recordkeeping obligations. Contact us using the details below to make a request.

The Services are intended for businesses and are not directed to children under 13, and we do not knowingly collect information from them.

We may update this policy and will revise the date above when we do. Material changes will be communicated through the Services or by email.

Privacy questions or requests? Email support@wellkeptinsurance.com.